Author Topic: Ping has jumped up permanently for no reason  (Read 1652 times)

Offline Matthew_Baker

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Ping has jumped up permanently for no reason
« on: 08-03-2011, 20:03:06 »
So a little background: I've been playing FH2 since it's begun and have never run into connectivity problems before. I live on the East Coast in America and usually play on hslan or 762 with a ping of around 110-112. (I've come to terms with the fact that it won't really get any lower than that). When it's populated I usually try to play on Wolf; my ping usually gets down in the 30-40 range.

That was all fine untill very recently I came back from school and decided to start up some FH. I jumped onto the 126 player server in Finland right away to see what all the fuss was about. Now I had never used this server before and my ping was in the 300's; I just thought that it was due to the server stresses of connecting 126 people or whatever. After the server switched to running vanilla BF2 I tried jumping back to a regualr game on 762 or hslan only to find that my ping has now permanently jumped to around 222-262. Even on Wolf my ping is in the high 100's, and trying to connect to Tactical Gamer in PR my ping is now in the 100's (it was in the low 60s before). Because of this, the game is almost unplayable. Everyone else is a half second ahead of me. I can only shoot at stationary targets and I have to lead moving people by 2-4 meters if they're medium range. If a person happens to be right in front of me, well then I'm dead before I can even see them. 

I've tried most of the common sense fixes. I restarted my internet. Hit the reset button on my DSL, I even went through and taped up any holes that were in the Ethernet cord just to see if that would work. Now I'm by far a "savy" person when it comes to fixing my connection so I decided to come here as I've run out of options.

If anybody can help to find a solution to this problem it would be well appreciated. I should let you know that while trying to play I have no background tasks runnning nor am I downloading anything, Windows is not trying to update and my Norton Atinvirus software hasn't found any viruses that should be slowing down my computer. I have Windows 7 (not that it should matter) and I can let you know my other computer specs if need be.

I would just like to know if there are any other fixes that I haven't tried, or if maybe it's something bigger than just my DSL or computer (like my provider or something). This is a great mod and I'd hate to miss out on the new releases because of this.
 

Offline NTH

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Re: Ping has jumped up permanently for no reason
« Reply #1 on: 08-03-2011, 21:03:52 »
There is an internet speed setting in BF2. Set it to Cable if you have put it on Lan.
If that doesn't apply to you, you can remove your profile, perhaps there is something stuck there. You need to remember your username and password if you want to retrieve it later.


Milton Gault roared, "Roffey, I know bloody well that Jerry knows we are here but you don't need to advertise the fact!"
(From: First in the Field, Gault of the Patricias by Jeffery Williams, page 72.)

Offline Matthew_Baker

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Re: Ping has jumped up permanently for no reason
« Reply #2 on: 08-03-2011, 23:03:14 »
Well I tried changing the setting to cable but that didn't seem to work (it was on Lan before). I jumped on 762 and had a 240ish ping still. And idk if this helps but I play PR and FH on 2 seperate profiles (to avoid shader bugs) this ping problem happens on both of them so I'm not sure if disabling the profile would help.

Offline Kev4000

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Re: Ping has jumped up permanently for no reason
« Reply #3 on: 09-03-2011, 04:03:16 »
Any new config settings? Have you tried other European servers?
Also, try:
start - run - type "cmd" - type "ping 88.198.49.110"
to find out if its just BF2 screwing up. If the ping reply is high, its not just BF2. The above IP is for 762.

It could be a temporary ISP problem.

Offline Matthew_Baker

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Re: Ping has jumped up permanently for no reason
« Reply #4 on: 09-03-2011, 05:03:17 »
Thank you Kev, I just did that and yes the ping is still at 228-229 so I guess it's not BF2...

Sorry to sound like an idiot but you obviously know your stuff much better than I lol, but what exactly do you mean by temporary ISP problem? (like my DSL has somehow just slowed down?)
and does anybody happen to know of any solutions to this problem?

Thanks again for your help, any information is good

Also, I've only tried hslan and it has an unusually high ping as well, and I haven't made any changes to my config settings

And idk if this helps identify the problem or not but when I ran the cmd it said that there were no packets lost. 4 were sent out and 4 were recieved.
« Last Edit: 09-03-2011, 05:03:03 by Matthew_Baker »

Offline RN_Max

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Re: Ping has jumped up permanently for no reason
« Reply #5 on: 09-03-2011, 09:03:19 »
The physical path from your router to the FH2 servers in Europe can take many different ways to get to the destination.

Think of the internet as a huge road network, which at any time can have delays or closures on any of the routes taken or junctions joining them, due to outages, damage, maintenance or access restrictions.

The "ping" command measures the time taken for the route that is available and that route can often change.

The "tracert" command (trace route) will not only measure the time taken, but will list every segment of the route at each routing server (or junction) on the way.

Your ISP's servers will try to direct your route by the fastest path and so will each server along the way, but that is subject to the options available.

A temporary ISP problem, or also a routing problem, can mean that the usual path which gives you your expected ping is not available for some reason, which may actually be outside your ISP's control.

You can contact them to find out if they are experiencing, or aware of, routing issues to the destination server(s), but there is no guarantee that they will be able to remedy the situation if it is further along the route.

Offline Matthew_Baker

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Re: Ping has jumped up permanently for no reason
« Reply #6 on: 09-03-2011, 20:03:04 »
  1    <1 ms    <1 ms    <1 ms  192..... 
  2     1 ms    <1 ms    <1 ms  192..... 
  3   127 ms   127 ms   127 ms  nj-76-6-48-1.dhcp.embarqhsd.net [76.6.48.1]
  4   127 ms   127 ms   127 ms  67-232-222-173.embarqnow.net [67.232.222.173]
  5   311 ms   215 ms   237 ms  ge-6-17.car1.Newark1.Level3.net [4.79.189.173]
  6   138 ms   129 ms   140 ms  ae-32-52.ebr2.Newark1.Level3.net [4.68.99.62]
  7   134 ms   134 ms   134 ms  ae-4-4.ebr2.Washington1.Level3.net [4.69.132.101
]
  8   223 ms   223 ms   223 ms  ae-41-41.ebr2.Frankfurt1.Level3.net [4.69.137.49
]
  9   224 ms   234 ms   234 ms  ae-92-92.csw4.Frankfurt1.Level3.net [4.69.140.30
]
 10   223 ms   223 ms   223 ms  ae-4-99.edge3.Frankfurt1.Level3.net [4.68.23.203
]
 11   223 ms   241 ms   223 ms  HETZNER-ONL.edge3.Frankfurt1.Level3.net [212.162
.40.206]
 12   228 ms   227 ms   227 ms  hos-bb1.juniper1.fs.hetzner.de [213.239.240.242]

 13   230 ms   229 ms   229 ms  hos-tr1.ex3k12.rz13.hetzner.de [213.239.224.13]

 14   229 ms   228 ms   228 ms  static.88-198-49-110.clients.your-server.de [88.
198.49.110]

Trace complete.

Thanks again guys for all your help, i hate to keep asking questions; but this is the tracert that i ran for the 762 server, and it seems that there's a large jump in ping occuring when it connects my computer to nj-76-6-48-1.dhcp.embarqhsd.net [76.6.48.1] (I'm guessing that this is my service provider) It goes from 1 to 127ms... whereas before my ping used to be an average of 110ms.

So is it safe to assume that this is where the problem is occuring? between me and my ISP and not further down the line?

Offline Dukat

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Re: Ping has jumped up permanently for no reason
« Reply #7 on: 09-03-2011, 21:03:54 »
Yep. Your problem is here:

Code: [Select]
NetRange:       76.0.0.0 - 76.7.255.255
CIDR:           76.0.0.0/13
OriginAS:       
NetName:        EMBARQ-GLOBAL
NetHandle:      NET-76-0-0-0-1
Parent:         NET-76-0-0-0-0
NetType:        Direct Allocation
NameServer:     NS10.EMBARQSERVICES.NET
NameServer:     NS9.EMBARQSERVICES.NET
RegDate:        2006-01-19
Updated:        2007-02-22
Ref:            http://whois.arin.net/rest/net/NET-76-0-0-0-1

OrgName:        Embarq Corporation
OrgId:          EMBAR
Address:        500 N New York Ave
City:           Winter Park
StateProv:      FL
PostalCode:     32789
Country:        US
RegDate:        2006-07-06
Updated:        2010-07-29
Ref:            http://whois.arin.net/rest/org/EMBAR

OrgTechHandle: ESC36-ARIN
OrgTechName:   Embarq Services - CDS
OrgTechPhone:  +1-407-741-0500
OrgTechEmail:  ipsupport@embarqservices.net
OrgTechRef:    ESC36-ARIN">http://whois.arin.net/rest/poc/ESC36-ARIN

OrgAbuseHandle: ABUSE2184-ARIN
OrgAbuseName:   Abuse Desk
OrgAbusePhone:  +1-407-741-0500
OrgAbuseEmail:  abuse@embarqservices.net
OrgAbuseRef:    ABUSE2184-ARIN">http://whois.arin.net/rest/poc/ABUSE2184-ARIN

#
# ARIN WHOIS data and services are subject to the Terms of Use
# available at: https://www.arin.net/whois_tou.html
#

Is that your service provider? Might be just a division or subcompany though. However, if it doesn't get solved, contact your service provider first. Tell em ID and IP of that servicepoint not working properly. Keep nagging.

I usually imagine my own sounds with it, like `tjunk, tupdieyupdiedee` aaa enemy spotted, ratatatataboom

Offline NTH

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Re: Ping has jumped up permanently for no reason
« Reply #8 on: 10-03-2011, 21:03:08 »
Well I tried changing the setting to cable but that didn't seem to work (it was on Lan before). I jumped on 762 and had a 240ish ping still. And idk if this helps but I play PR and FH on 2 seperate profiles (to avoid shader bugs) this ping problem happens on both of them so I'm not sure if disabling the profile would help.

The setting to cable should somewhat compensate the latency so you don't have to lead the target that much anymore. I think Fh2 had a tool that as much as did, shame it doesn't work anymore.
I think there are more tricks for people with high ping and still be able to play without compensating much for it.


Milton Gault roared, "Roffey, I know bloody well that Jerry knows we are here but you don't need to advertise the fact!"
(From: First in the Field, Gault of the Patricias by Jeffery Williams, page 72.)

Offline Matthew_Baker

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Re: Ping has jumped up permanently for no reason
« Reply #9 on: 11-03-2011, 22:03:49 »
Well it's all fixed now, turned out it was a problem with my ISP and I called them and they had the problem resolved within a day. I'm even getting a slightly better ping then before. Thanks again guys for all the help