It should a pure support asset, not a tank-hunter monster that can one-shot things from his own base.
Arty fails to hit? yes, but that is because of RNG. Arty depends on RNG, arty players must count on RNG to have good games. Tier 8+ arty is just broken, especially the US arties and the retarded Conqueror Gun Carrier. They have way too much splash, way too much damage AND they get normal MM, as if we needed T92s oneshotting Tier 8s.
It's not fair, arty does not promote fair play. It does not erase camping either, how many times I ended up hugging rocks because 3 arties on the other side wanted to nuke me?.
WG sucks at balancing, whoever is in charge of their balance department is either someone appointed there to fill in that spot or someone who never plays the game. Arty needs a massive reduction in damage, slight increase in splash and reload, sure it doesn't make much sense having 210mm guns doing 850 damage at most, but it doesn't make any sense either to have T92s sniping Obj140s at full speed for full hp...
The so-called "Big arty nerf" was a lie, sure they made it more RNG-dependant (RNG... it completely ruins the balance between bad players and good players) but they gave them normal MM, and that is the biggest mistake WG ever done in arty.
Arty shouldn't be removed either, in CWs 15 guys camping is pretty hard to beat, if your teams brings a Conq or a 261 firing AP you can slowly work on them and get your win, arty there works just fine, it's supporting, it's not hunting tanks, it's not focusing on their best players no matter if they are top tier E100s, RU251s at full speed or a 43hp IS-3...
I don't play arty that much, I have the tier 7 french arty but I can't be bothered to play such a boring class. To me sitting in the base clicking things is not fun, depending on RNG way too much just sucks, I'd rather be there at the front killing stuff.