Forgotten Hope Public Forum

Forgotten Hope 2 => FH2 Help / Support => Topic started by: Alanms on 04-02-2020, 14:02:38

Title: I need help. The game crashes upon startup always.
Post by: Alanms on 04-02-2020, 14:02:38
When I start the game, it always crashes. The problem seems to be that the game seems to switch to the 800x600 resolution which my display adapter does not support. I used to play it on my older laptop 4 or 5 years ago. I really want to play it now on my newer laptop. Any solutions would be appreciated.


I hear some people have used custom resolutions.....can I know how to use them?
Title: Re: I need help. The game crashes upon startup always.
Post by: SgtAlex on 04-02-2020, 14:02:19
From FH2 discord:

Quote
PROBLEM
The 800x600 display mode is not listed among the modes supported by your primary video driver.

To be able to play Forgotten Hope 2, consult the Internet search engine of your choice how to add a custom display mode to the video driver.


CAUSE
Battlefield 2 has a hard-coded requirement for 800x600 resolution to be present in list of all available resolutions, but several manufacturers (mostly laptop) supply graphic drivers where this resolution was removed.

SOLUTION
You’ll need to add 800x600 resolution manually.


Firstly, you’ll need what graphics card do you have in your PC. In order to do that:
  • Click Start.
  • On the Start menu, click Run.
  • In the Open box, type dxdiag, and then click OK.
  • The DirectX Diagnostic Tool opens. Click the Display tab, where information about your graphics card is shown in the Device section.
  • Follow the corresponding instruction in the following guide: https://appuals.com/how-to-create-custom-resolutions-on-windows-7-8-or-10/
Title: Re: I need help. The game crashes upon startup always.
Post by: Alanms on 04-02-2020, 15:02:02
Thank you for your response but the intel card method may not work for me and Im not sure of using the custom resolution utility(CRU). I fear the screen may go blank if I changed the resolution. Have you used that application(CRU)?
Title: Re: I need help. The game crashes upon startup always.
Post by: SgtAlex on 04-02-2020, 15:02:27
No. I've never had that kind of resolution problems, sry. I do only know that it's a common issue and developers have made a guideline to solve it, which is the one I posted above
Title: Re: I need help. The game crashes upon startup always.
Post by: Alanms on 04-02-2020, 15:02:36
Hmm....I see...you know anyone else who may have used CRU, maybe point me to a thread where someone says they did? Anyway thanks for the advice.
Title: Re: I need help. The game crashes upon startup always.
Post by: SgtAlex on 05-02-2020, 17:02:17
Joinning official FH2's discord and asking under tech-support seems the most suitable way to have a response.

http://fhpubforum.warumdarum.de/index.php?topic=21506.0
Title: Re: I need help. The game crashes upon startup always.
Post by: jan_kurator on 05-02-2020, 17:02:04
Thank you for your response but the intel card method may not work for me and Im not sure of using the custom resolution utility(CRU). I fear the screen may go blank if I changed the resolution. Have you used that application(CRU)?
You're not supposed to play in 800x600, just add it to your available resolutions. Why would your screen go blank? Read what SgtAlex quoted again.
Title: Re: I need help. The game crashes upon startup always.
Post by: Alanms on 06-02-2020, 02:02:32
wait. So using CRU merely adds a resolution to the available list of resolutions? I thought it changed the resolution automatically upon restart.
Title: Re: I need help. The game crashes upon startup always.
Post by: jan_kurator on 06-02-2020, 18:02:53
I have no idea what it does, I'm telling you what to do to fix the problem.
Title: Re: I need help. The game crashes upon startup always.
Post by: Slayer on 12-02-2020, 21:02:20
wait. So using CRU merely adds a resolution to the available list of resolutions?
Yes.

I thought it changed the resolution automatically upon restart.
Fortunately it doesn't ;)
Title: Re: I need help. The game crashes upon startup always.
Post by: Alanms on 13-02-2020, 17:02:18
Oh....so basically I add a new resolution in the standard resolutions box and then I use restart. After that I will find 800x600 in the display options?
Title: Re: I need help. The game crashes upon startup always.
Post by: Slayer on 17-02-2020, 21:02:04
Yes, but you don't need to use it. The game just wants it to be there.