Forgotten Hope Public Forum

Forgotten Hope 2 => FH2 Help / Support => Topic started by: [F|H]DONNIS on 01-05-2016, 17:05:03

Title: [SOLVED] Help Please, FH 2 Will Not "Boot Up"
Post by: [F|H]DONNIS on 01-05-2016, 17:05:03
Hi all,

So I went to start FH 2 yesterday after not playing for a while and it had to update of course. It said it updated then I tried to launch it from the launcher and it has not worked at all since the last time I played months ago.

Once it checks for updates and gives you the all clear, it then takes you back to the main menu of the Launcher, then I select 'Play' and it goes to a black screen as if it's working and changing the resolution, then a grey screen like the FH 2 program is appearing and then back to a black as if it's working and changing the resolution and then I'm back to the desktop where I started.

So I didn't try much before I decided it must have become corrupted somehow in the update or something. So I deleted all FH 2 - because I couldn't find an uninstall wizard at all? - and begun to download the whole thing from the Launcher. Realising this was going to take a week or two I then just downloaded the two part installers from the Downloads page. The first time somehow the second file corrupted. Anyway, got it all installed finally after freezing up, incredibly slow times for the install wizard to show up and all the other painful experiences unnecessary. So that's 2.51 I believe.

Ran the .exe, not the launcher, just the ForgottenHope2.exe or whatever it is that comes with a fresh install. It ran updates, updated a little (1.0 Mb from memory) and then was ready to run like previously. Exact same thing happened and is still happening.

Please help me, I'm struggling.

I use Windows Vista and have put on Admin' rights and the rest. I've never had issues with FH 2 until now to be honest, it's always been smooth for me, including installing and updating.

It's like the process is beginning and then being killed for some reason?

Thanks.
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: Slayer on 01-05-2016, 22:05:57
Nice, you provided a lot of info, but there is always some more info missing ;)

Are you logging in with an account?
Did you try running Wondowed Mode? If yes, what did you get an error mesage? If yes, what did it say?
Have you tried playing BF2 without FH2? If yes, did it work?
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: [F|H]DONNIS on 02-05-2016, 04:05:50
Nice, you provided a lot of info, but there is always some more info missing ;)

Are you logging in with an account?
Did you try running Wondowed Mode? If yes, what did you get an error mesage? If yes, what did it say?
Have you tried playing BF2 without FH2? If yes, did it work?
Thanks, I try my best to help those helping me!

Yes logging in with an account, however I did try it without that option and had the same result.

I have not tried window mode no, I will try that tonight! I've always run it in fullscreen in the past.

Not since this issue has arisen. I will also try that tonight. I was able to run Project Reality however, which even though it's a standalone now I think it still feeds off BF 2?

Also a note of potential importance is that a few times - it's stopped now - when I was opening up the "FH2Launcher.exe" it came up with an error message saying, "There's something wrong in the GamePlay section" and it would open the GamePlay menu from the Options.

Thank you for your time!
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: FORGOTTENKEVINOHOPE on 02-05-2016, 04:05:51
have you tried = https://www.microsoft.com/en-us/download/details.aspx?id=35&nowin10
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: [F|H]DONNIS on 02-05-2016, 07:05:06
No I haven't sorry, should I also? Cheers.
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: [F|H]DONNIS on 02-05-2016, 10:05:42
Did you try running Wondowed Mode? If yes, what did you get an error mesage? If yes, what did it say?
Have you tried playing BF2 without FH2? If yes, did it work?
You go good Slayer!

Window mode;
(http://s32.postimg.org/4e4prsacl/fh2errorhelp.jpg)

BF 2 Vanilla;
(http://s32.postimg.org/6a22gjsrp/fh2errorhelpfor_BF2vanilla.jpg)

Now what do I do! ?

This reminds me of ages ago, probably even years, I remember an issue regarding FH 2 and shaders with BF 2 that you used to have to clear a folder to "reset" them?

I look forward to your response!

Thank you. :)
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: Slayer on 02-05-2016, 13:05:44
OK, it's a BF2 problem. I guess it has something to do with shaders, you could try the following first:

The error has something to do with cleaning the shader cache folder. You can delete this cache folder manually anytime without any problems. Next time you run the game, the shader cache will simply get re-created.

So go to "my documents/forgottenhp2/mods/bf2/cache/" and delete everything you find there.
Then run the launcher again and use the repair function.
You can also clear the "my documents/Batttlefield 2/mods/bf2/cache", it gets recreated when you launch the game.

If this doesn't help, then I guess that something went wrong installing patch 1.50, because that's what the first error message mentions. Did you install BF2 in the correct order, namely BF2/patch 1.41/patch 1.50? The install guide is here: http://fhpubforum.warumdarum.de/index.php?topic=3493.0
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: [F|H]DONNIS on 03-05-2016, 09:05:12
OK, it's a BF2 problem. I guess it has something to do with shaders, you could try the following first:

The error has something to do with cleaning the shader cache folder. You can delete this cache folder manually anytime without any problems. Next time you run the game, the shader cache will simply get re-created.

So go to "my documents/forgottenhp2/mods/bf2/cache/" and delete everything you find there.
Then run the launcher again and use the repair function.
You can also clear the "my documents/Batttlefield 2/mods/bf2/cache", it gets recreated when you launch the game.

If this doesn't help, then I guess that something went wrong installing patch 1.50, because that's what the first error message mentions. Did you install BF2 in the correct order, namely BF2/patch 1.41/patch 1.50? The install guide is here: http://fhpubforum.warumdarum.de/index.php?topic=3493.0
The FH 2 cache folder was empty. The BF 2 one had two folders in it which I deleted.

Done the 'Repair' on the FH 2 Launcher, all seemed fine and then got this error message again;
(http://s32.postimg.org/jvhzkh09h/fh2errorstill.jpg)

I notice it has a code of "BF1942.font" in there which seems strange? I also have that installed of course, but I wouldn't assume they'd conflict somehow?

I'm confident there's nothing wrong in the patch, as I done this probably over five years ago now and it's never been an issue. It's definitely been installed correctly.

It wasn't till I went to play FH 2 the other day this problem occurred after it updated.

Thank you.
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: hitm4k3r on 03-05-2016, 11:05:08
My guess is that if your BF2 is corrupted, then FH2 won't work properly aswell. So I would try reinstalling BF2 first as it is giving error messages too. How you do this is explained here:

http://forgottenhope.warumdarum.de/fh2_downloads.php?

Incase that you use the retail version, make sure that you apply patch 1.41 and after that patch v.1.5 properly, otherwise it will not work. The last error is showing a problem connected to Patch 1.5 so my guess is, that you installed FH2 without the required patches for BF2.

Besides that you can also follow the battlelog link wich should be alot easier and doesn't require any patching of BF2.

Would be also interesting to know your PC specs, incase that reinstalling the whole thing doesn't work. Also make sure that you installed your proper gfx drivers.


Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: [F|H]DONNIS on 03-05-2016, 11:05:00
On a side note before I reply again, in my BF 2 installation directory (D:\Games\mods) there's only a "fh2" folder in there, none for BF 2. That must be wrong?
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: Slayer on 03-05-2016, 15:05:58
On a side note before I reply again, in my BF 2 installation directory (D:\Games\mods) there's only a "fh2" folder in there, none for BF 2. That must be wrong?
Yes, that is wrong. My mods folder contains three folders:

- bf2
- fh2
- xpack

and two files for uninstalling.

Like hitm4k3r I think your BF2 installation got screwed up. You reinstalled FH2 already right? I think now you should give it a try to reinstall BF2 completely.
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: Stubbfan on 03-05-2016, 17:05:55
D:\Games\mods sound awfully wrong. If anything it should be D:\games\Battlefield 2\mods\ which should contain bf2, fh2, xpack.
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: Slayer on 03-05-2016, 22:05:45
And just to make sure: after reinstalling BF2, you will also need to reinstall FH2.
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: [F|H]DONNIS on 04-05-2016, 00:05:57
D:\Games\mods sound awfully wrong. If anything it should be D:\games\Battlefield 2\mods\ which should contain bf2, fh2, xpack.
Yeah I know it sounds wrong but it is okay, back when I installed it years ago I accidentally stuffed up the folder directory and it installed like that without the "Battlefield 2" folder.

Yes Slayer, so I'm missing that "bf2" folder which seems really strange! It must have disappeared somehow in the FH 2 update. Yeah I reinstalled FH 2 as 2.51 via the two file downloads and didn't use the Launcher to update. Yes it's looking that way! Haha yes I'm aware of that, thanks.

Quote from: hitm4k3r
My guess is that if your BF2 is corrupted, then FH2 won't work properly aswell. So I would try reinstalling BF2 first as it is giving error messages too. How you do this is explained here:

http://forgottenhope.warumdarum.de/fh2_downloads.php?

Incase that you use the retail version, make sure that you apply patch 1.41 and after that patch v.1.5 properly, otherwise it will not work. The last error is showing a problem connected to Patch 1.5 so my guess is, that you installed FH2 without the required patches for BF2.

Besides that you can also follow the battlelog link wich should be alot easier and doesn't require any patching of BF2.

Would be also interesting to know your PC specs, incase that reinstalling the whole thing doesn't work. Also make sure that you installed your proper gfx drivers.
Yeah, it sounds like BF 2 has been corrupted and therefore also FH 2.

All I can say is that it must have somehow been the FH 2 update and/or reinstallation that caused this error because all had been fine until I went to play again and it needed an update.

Is that the free version of updated BF 2, the Battlelog link?

PC spec's:
CPU: NEW Intel Core 2 Quad Q8400 2.66Ghz x 4 6MB Cache 1333FSB LGA775
Motherboard: ASUS P5QL-EPU latest Intel P43 chipset
RAM: 8GB DDR2-800 memory in Dual Channel
HDD: Samsung HD103SI 1TB
Graphics: ATI HD 4850 512MB
DVD: Samsung/LG 22X dual layer fastest DVD-RW
Sound: 8 Channel High Definition Audio
Network: Broadband ready gigabit network
Monitor: BENQ 22" Full HD 10000:1 Contrast Ratio Widescreen LCD
Power supply: 500W Dual 12V rail high performance PSU

Thank you for the help everyone! I will reinstall tonight I think.

Stupid question, FH 2 still requires a functional BF 2 to work doesn't it? It's not a standalone game now?

Cheers.
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: Slayer on 04-05-2016, 01:05:46
Thank you for the help everyone! I will reinstall tonight I think.

Stupid question, FH 2 still requires a functional BF 2 to work doesn't it? It's not a standalone game now?

Cheers.
Good luck and yes, it needs a functional BF2.
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: [F|H]DONNIS on 04-05-2016, 12:05:48
Thanks, reinstalling at the moment.

I downloaded Battlelog's version of BF 2, installed that, trialled it, BF 2 booted up fine, tried to login to an account and it said the account wasn't real, which they are as they're my previous ones and the ones I use for PR and FH 2. Would it have something to do with the fact I didn't enter my CD (Licence) Key? I would have but it's somewhere in my garage...

Also just went to install FH 2 and I have a question, every time I open the installer it takes forever to actually open. I have the spinning loading circle beside the mouse cursor for over ten minutes before it pops up with the install wizard and sometimes doesn't. Is there a quick way around this so to know whether it's actually going to work or not?

And on top of this I've now had the FH 2 install file 1 of 2 come up with an error, "7-Zip; Unspecified error".

I'm struggling a bit haha, am now re-downloading the FH 2 install files again for the fourth time this week.

I feel something else has gone wrong! ?

Cheers.
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: [F|H]DONNIS on 04-05-2016, 13:05:44
Also just found this for future reference and if it continues I'll probably refer back to it, http://battlelog.co/post.php?id=11743 (http://battlelog.co/post.php?id=11743).
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: [F|H]DONNIS on 04-05-2016, 15:05:58
Okay so I've just finished reinstalling FH 2. Boots up fine, automatically logs into the account, browses servers fine, click to join one and then it crashes!

Help please?
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: Slayer on 04-05-2016, 20:05:02
Okay so I've just finished reinstalling FH 2. Boots up fine, automatically logs into the account, browses servers fine, click to join one and then it crashes!

Help please?
Did you allow FH2 through your firewall? Maybe you need to open a port for it, depending on your configuration.

Otherwise it might be that you don't have the same version, in which case you should update and/or repair through the Launcher. You are using the Launcher to start the game, right?
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: [F|H]DONNIS on 05-05-2016, 00:05:09
Yes, allowed through Firewall along with BF 2. I've never had to before but yes that could be true. That's via the router configuration, correct?

After installing I booted up FH 2 and the Launcher opened automatically as normal, it then done a 1.0 Mb - I think - update and then reopened the Launcher. I clicked 'Play', all went fine, the game booted! For the first time in a while which I was very happy to see. Then servers, all came up fine, clicked to join one, crashed to desktop immediately. I was doing a repair previously when getting trouble but because this was a total fresh install with the update just done I didn't repair. Yes using the Launcher, there is no other method around it is there? Just the 'ForgottenHope2.exe' on the desktop with the install which then automatically tries to update and then opens the Launcher and then you click 'Play' to open it.

Do you think the CD Key would be affecting this?

Thanks.
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: Slayer on 05-05-2016, 20:05:32
Do you think the CD Key would be affecting this?
It might be if your key is not a genuine one, or maybe someone else is already using your key through a keygenerator.

Could you try again to launch in Windowed Mode to see if the error message is anything dfferent now?
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: [F|H]DONNIS on 06-05-2016, 10:05:41
I didn't enter a CD Key, there was an option to but because I don't have it handy I tried it without one. So this far I haven't entered one.

Yeah I'll try that but I'm sure it'll just crash to desktop like it has been.

Cheers.
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: [F|H]DONNIS on 06-05-2016, 10:05:02
Yeah I'll try that but I'm sure it'll just crash to desktop like it has been.
Yeah it did the same.
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: Slayer on 06-05-2016, 12:05:50
Yeah I'll try that but I'm sure it'll just crash to desktop like it has been.
Yeah it did the same.
You mean the error message was the same?

If you have reinstalled and didn't enter a CD-key anywhere, I'd try that. Usually you get asked to do so when installing BF2 (in the beginning of the installation).
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: [F|H]DONNIS on 07-05-2016, 01:05:14
No, it just crashed to desktop with no error message at all.

I'll get to that today. Yeah I thought the same, but I did install via the Battlelog version so I don't know what the go is with that.

Cheers.
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: Slayer on 07-05-2016, 03:05:50
OK, I have no experience with Battlelog, so maybe someone else can shine a light on that.
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: kummitus on 07-05-2016, 11:05:06
It should work. Period.

But yeah, battlelog site has a key tied to your account, you can try it by going to their site and your profile settings. It should have a page get battlelog key.
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: [F|H]DONNIS on 08-05-2016, 01:05:30
Thank you kummitus.

More bad news haha, I cannot find my old BF 2 copy and therefore my CD Key! What's a good way to get one of these?

Thanks.
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: [F|H]DONNIS on 08-05-2016, 01:05:35
you can try it by going to their site and your profile settings. It should have a page get battlelog key.
I could not find the place to do this, sorry. A link would be appreciated if possible please?
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: jan_kurator on 08-05-2016, 11:05:29
My guess is you're looking for BF2 CD Key Changer (http://battlelog.co/downloads.php#tools)?
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: kummitus on 08-05-2016, 11:05:05
Log in, click your username on top left and go account settings. then on the middle of the screen it should be visible

(http://i.imgur.com/UH3ovDW.png)
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: [F|H]DONNIS on 09-05-2016, 13:05:05
Thanks for that kummitus, I must have been blind when I looked because I really didn't notice that in the top-left.

Hey so great news! :D It worked! There was a CD Key that was issued to me via Battlelog, I then downloaded the BF 2 CD Key Changer on their website and put the CD Key in they provided me and voilĂ ! I felt like it must have been the CD Key after doing a fresh install, seemed like such a strange crash.

Thanks for all the help everyone, I just enjoyed a few hours of FH 2 just before! Awesome fun. :)

And even BF 2 Vanilla is working also, mind you my accounts seem to be lost/not working due to the user for some reason even though they are real and work with FH 2.

So my fix was:

Thanks for all your help and I'll see you on the Battlefield!
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: [F|H]DONNIS on 09-05-2016, 13:05:45
Big thanks to Slayer too for trying and trying! :)
Title: Re: [SOLVED] Help Please, FH 2 Will Not "Boot Up"
Post by: Roughbeak on 09-05-2016, 15:05:51
Great to hear it worked, see you on the servers!
Title: Re: Help Please, FH 2 Will Not "Boot Up"
Post by: Slayer on 09-05-2016, 22:05:29
Big thanks to Slayer too for trying and trying! :)
You're welcome, it's always fun to see someone succeed and joining the masses on the battlefield :)