Sorry you guys had such a bad experience. I thought it was fairly organized. Most people were in TS channels coordinating. The last 2 rounds were very close, 12-0 and 0-18. It couldn't have been a total clusterf*ck.
The teams need to improve communications with the pubbies. Mixing pubbies with tournament members is new for us. There is one tradition pubbies may not be familiar with. A few minutes before a round is declared LIVE and restarted, troops hang out in main-base and frag eachother while the officers organize the companies and give out orders in TS. We will have 2 minute start times in the future so that you don't have to witness as much undisciplined behavior. I assure you, these guys know how to play in an organized fashion. It will improve in the coming weeks.
In the meantime, the 7 maps are running on 762 #3. Get your buddies on. Maybe pubbies can get the job done better.